This isn't really a new story, as these sorts of glitches have been happening on occasion since being introduced. I'm going to guess that those who complain about them don't (or even can't) distinguish crashes or freezes from connectivity issues. The NFL issued a statement calling Microsoft 'an integral, strategic partner of the NFL,' adding 'Within our complex environment, many factors can affect the performance of a particular technology either related to or outside of our partner's solutions.' sports media interpreted that the malfunction benefited the Broncos on the field, giving the team an unfair advantage - the very last thing Microsoft's tablets, meant to aid coaches in their play calling, should be doing.'

The tablets failed to work during a crucial AFC Championship game last January - again for the New England Patriots. Friday the coach of the San Francisco 49ers and their controversial quarterback Colin Kaepernick both complained they've also experienced problems, with Kaepernick saying the screen freezes 'every once in a while and they have to reboot it.'įriday Microsoft called their tablet 'the center of the debate on the role of technology in the NFL,' saying they deeply respect NFL teams 'and the IT pro's who work tirelessly behind the scenes to help them succeed.' It included quotes from NFL quarterbacks - for example, 'Every second counts and having Microsoft Surface technology on sidelines allows players and coaches to analyze what our opponents are trying to do in almost real time.' But Yahoo Finance wrote that 'The quotes read like they were written by the Microsoft public relations team,' arguing that Microsoft's NFL deal 'has been a disaster. ' These tablets always malfunction,' complained one NFL offensive lineman in January, foreshadowing a growing backlash to Microsoft's $400 million deal with the NFL to use Surface tablets.

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